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IBPS Clerk Recruitment 2026
CRP Customer Service Associates – CSA-XVI
11,403* Indicative Vacancies
Apply Online – Last Date: 28 August 2026IBPS Clerk Recruitment 2026 – Overview
| Organization | Institute of Banking Personnel Selection (IBPS) |
|---|---|
| Recruitment | CRP CSA-XVI |
| Post | Customer Service Associate (CSA) / Clerk |
| Indicative Vacancies | 11,403* |
| Participating Banks | 11 Public Sector Banks |
| Vacancy Year | 2027–28 |
| Application Mode | Online |
| Application Start | 01 August 2026 |
| Last Date | 28 August 2026 |
| Age Limit | 20–28 Years |
| Qualification | Graduation in Any Discipline |
| Computer Knowledge | Mandatory |
| Selection | Prelims + Mains + Local Language Proficiency |
Important Dates
| Event | Date |
|---|---|
| Online Registration Starts | 01 August 2026 |
| Original Last Date | 21 August 2026 |
| Extended Last Date | 28 August 2026 |
| Pre-Examination Training | September 2026 |
| Preliminary Call Letter | September 2026 |
| Preliminary Examination | October 2026 |
| Preliminary Result | November 2026 |
| Main Examination | December 2026 |
| Provisional Allotment | March 2027 |
State/UT-Wise Indicative Vacancies
| State / UT | Indicative Vacancies |
|---|---|
| Jammu & Kashmir | 67 |
| Ladakh | 6 |
| Uttar Pradesh | 1,731 |
| Karnataka | 1,414 |
| Maharashtra | 1,051 |
| West Bengal | 946 |
| Gujarat | 698 |
| Tamil Nadu | 675 |
| Madhya Pradesh | 570 |
| Bihar | 491 |
| Punjab | 481 |
| Delhi | 415 |
| Rajasthan | 392 |
| Assam | 349 |
| Odisha | 337 |
| Chhattisgarh | 265 |
| Haryana | 196 |
| Telangana | 191 |
| Andhra Pradesh | 186 |
| Jharkhand | 182 |
| Uttarakhand | 145 |
| Kerala | 108 |
| Himachal Pradesh | 97 |
Participating Public Sector Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Educational Qualification
- Candidate must have a graduation degree in any discipline from a recognised university.
- Equivalent qualifications recognised by the Government of India are also considered subject to the notification conditions.
- Computer literacy is mandatory.
- Candidates must satisfy the applicable local language proficiency requirement.
Computer Knowledge
Computer literacy is mandatory for IBPS Clerk/CSA recruitment. Candidates can satisfy this requirement through an appropriate certificate, diploma or degree in computer operations/IT or through the applicable educational qualification mentioned in the notification.
Local Language Proficiency
Age Limit
Age is reckoned as on 01 August 2026.
The candidate should have been born between 02 August 1998 and 01 August 2006, both dates inclusive, subject to applicable relaxation rules.
Age Relaxation
| Category | Relaxation |
|---|---|
| SC / ST | 5 Years |
| OBC-NCL | 3 Years |
| PwBD | 10 Years |
| Ex-Servicemen | As per applicable rules |
| Other eligible categories | As per IBPS notification |
Application Fee
| Category | Fee |
|---|---|
| SC / ST / PwBD / ESM / DESM | ₹175/- |
| All Other Candidates | ₹850/- |
IBPS Clerk Salary
The reported basic pay scale for Customer Service Associates is:
In addition to basic pay, applicable allowances and other benefits are provided according to the rules of the allotted participating bank.
IBPS Clerk Preliminary Examination Pattern
| Subject | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
IBPS Clerk Main Examination Pattern
| Subject | Questions | Marks | Time |
|---|---|---|---|
| General / Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 40 | 50 | 35 Minutes |
| Total | 160 | 200 | 125 Minutes |
Negative Marking
There is a penalty of 0.25 marks for every wrong answer in both the Preliminary and Main examinations.
There is no penalty for questions left unanswered.
Which Marks Count for Final Selection?
The Preliminary Examination is used for shortlisting candidates for the Main Examination. The Main Examination marks are considered for final merit/provisional allotment, subject to the applicable rules.
Local Language Proficiency Test
Candidates must demonstrate proficiency in the relevant local language. Candidates who have studied the applicable language up to Class 10 or above may be exempt from the separate language test, subject to the notification requirements.
Candidates required to appear for the test must qualify it before joining. Failure to qualify can result in disqualification.
Documents Required
- Online application form
- Date of Birth proof
- Valid photo identity proof
- Graduation degree and mark sheets
- Local language proof, where applicable
- SC/ST/OBC-NCL certificate, where applicable
- EWS Income & Asset Certificate, where applicable
- PwBD certificate, where applicable
- Ex-Servicemen documents, where applicable
- NOC, where applicable
- Other documents required under the official notification
Documents to Upload During Online Application
- Recent passport-size photograph
- Signature
- Left thumb impression
- Handwritten declaration
- SSC / SSLC / 10th certificate
- Other applicable certificates/documents
How to Apply Online
- Visit the official IBPS website.
- Open the CRP CSA section.
- Select the online application link for CRP – Customer Service Associates (CRP-CSA-XVI).
- Click New Registration.
- Enter your basic details and generate your registration credentials.
- Upload the required documents in the prescribed format.
- Complete the application form carefully.
- Select the appropriate State/UT.
- Pay the applicable application fee.
- Submit the application form.
- Download and save the completed application form and fee receipt.
Important Instructions for Candidates
- Do not wait until the last day to submit your application.
- The selected State/UT choice is important and cannot ordinarily be changed after final submission.
- Only one properly completed application should be submitted.
- Ensure that your name, date of birth and educational details match your official documents.
- Keep your registration number and password safe.
- Preserve a copy of the submitted application and payment receipt.
- Read the official notification carefully before submitting the form.
🏔️ Special Information for Jammu & Kashmir Candidates
The available vacancy information lists 67 indicative vacancies for Jammu & Kashmir.
Ladakh: 6 indicative vacancies.
For J&K candidates, the key requirements include: Graduation + Computer Literacy + applicable Local Language Proficiency + prescribed Age Limit.
IBPS Clerk 2026 – Quick Takeaway
Post: Customer Service Associate (Clerk)
J&K Vacancies: 67 Indicative
Qualification: Graduation in Any Discipline
Age: 20–28 Years
Fee: ₹175 / ₹850
Selection: Prelims + Mains + Local Language Requirement
Last Date: 28 August 2026
Important Links
🌐 Official IBPS Website » 📝 Apply Online »Vacancy numbers mentioned above are indicative and may be revised by IBPS/participating banks. Candidates should always verify the latest eligibility conditions, dates, vacancy details and other requirements from the official IBPS notification before applying.
